FAQ

All homes are prepared for your move-in with care following stringent RAM guidelines by our professional onsite maintenance team. It is then thoroughly cleaned and inspected by our diligent community representatives, ensuring it is fresh and inviting. Welcome Home!

You may be present. However, our team is happy to complete work requests with your permission to enter for your convenience. 

Yes, our professional maintenance team is here to help you with any work requests Monday through Friday 8 am - 5 pm. The maintenance team is available for maintenance emergencies 24 hours a day, 7 days a week.

We are always happy to help! Feel free to reach out to us via phone, email, your resident portal, or stopping by the office and we will make sure your service is brought to maintenance's attention.

In the event you are locked out of your home during office hours, we are happy to assist you with a valid ID to gain access to your home. If you are locked out after hours, we do require that you contact a locksmith to provide you with access to your home. 

Our onsite maintenance team is happy to assist you with any maintenance emergency 24 hours a day, 7 days a week. Simply call the office at 678.329.2119 and select option 3. Our on call technician will respond and assist you. 

Our convenient parking deck is available for all residents. You will receive controlled access to Resident parking on your move in day. 

We are excited to provide first-class amenities to our residents! These will include a state-of-the-art fitness center with Technogym equipment, Parcel Pending concierge system, a pawsitively impeccable pet spa, resort-style pool with a covered cabana, grills, an intimate fireplace, and serene outdoor dining areas. Set up a tour today to see these and more offerings exclusively for our residents. 

We love your furry family members! We are pet friendly here at Chamblee City Heights, call us for more information on how to bring your pet(s) home. 

We offer a full suite of Whirlpool kitchen stainless steel appliances in all homes as well as full size washers and dryers in most units. 

We offer furnished homes through our partnership with CORT furniture. We can connect you with a CORT representative!

Our state of the art fitness center is open 24 hours a day for your convenience, and all exterior amenities are available daily from 8:00 am - 10:00 pm.

The maximum number of pets per home is 2.

Welcome Home! Most applications are approved in less than 24 hours. 

Paying rent is super easy! Simply log into your Resident portal, add your bank account, credit, or debit card information, and submit. You can easily manage payments and schedule auto pay through your portal as well. 

While renter's insurance is not required, it is highly recommended to protect your personal belongings. All residents must maintain, and are automatically enrolled in the Property Damage Liability Waiver (PDLW) with  Renters Legal Liability (RLL) at the time of move-in. This coverage is specific to liability damage only and does not cover personal belongings. Please contact the office for more information on details and fees for RLL.

Our online portal makes the application process simple and straightforward. Simply log into your portal, complete your application, upload your proof of income and government issued photo ID, sign all required documents, submit your payment, and submit. We will take care of the rest.

Your home comes equipped and ready for Cable and Internet for your convenience. Simply contact AT&T or Comcast to start services at the time of your move in. Your equipment is already waiting for you!

Prior to your move in day, contact Georgia Power at 1-888-660-5890 or visit their website at https://customerservice2.southerncompany.com/Home to transfer electricity, don't forget to jot down your account number. We will transfer over water and waste water on your move-in day. We are happy to provide valet trash services for your convenience

See above.

In the event we must decline your application, your application fee and administration fee are non-refundable. Please read through our qualifying criteria at the time of your application carefully for details on denials and circumstances where your fees may be refunded back to you.

Thank you for paying on time! All rents are due on the 1st of every month regardless of weekends or holidays. You can submit payment 24 hours a day via your resident portal. Please note some payment options may incur a service fee.

We are so happy you have chosen Chamblee City Heights as your new home and we look forward to making our community a fabulous place to live! Simply visit our website at https://www.chambleecityheightsapts.com/ and select apply now to get started. 

Please be prepared to submit your $100 application fee per applicant over the age of 18 and a one time $200 administration fee at the time you apply. 

We are within walking distance of both the Marta Rail Line and bus routes. Please visit https://www.itsmarta.com/ for stops and pick up/drop off times. 

Chamblee City Heights is situated in the Dekalb County School District. Students residing with us will attend Huntley Hills Elementary, Chamblee Middle, or Chamblee High School. 

As a resident at Chamblee City Heights, you are within walking distance of Chamblee Plaza featuring a Publix Supermarket, Whole Foods, and Home Goods. We are also excited to partner with local area businesses in nearby downtown Chamblee. Stay tuned for more information!

From Peachtree Industrial Blvd: Turn North onto American Way, we are located about a 1/4 of a mile North on American Way on the left.